Located in Zhuhai National Hi-Tech Industry Development Zone, we, Zhuhai Gecen Electronic Co., Ltd, have been persisting in the development strategy of High Starting Point, High Technology, High Quality and High Efficient since founded. At present, we have our own leading core technology and the capability of sustainable research and development. Our turnover is increasing geometrically in recent years due to mature technology, very high quality products and strong market response ability.
Moreover, our products are taking a large percentage in Middle East, Southeast Asia and Americas market rapidly which makes Gecen become one of the outstanding manufacturers in this field among the world. Nowadays Gecen this brand has become a well-known brand in SATV and CATV industry.
Q1. Can I have a sample order A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time? A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit? A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order? A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products? A: Yes, we offer 1-2 years warranty to our products.
Q8: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new with new order for small quantity. For defective batch products,
we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.